Terms of Service

Effective Date: October 2026 • Website: trichora.co

1. Overview & Acceptance of Terms

Welcome to Trichora (“we”, “us”, or “our”). By accessing trichora.co or purchasing any Trichora™ oral care product, you agree to be bound by these Terms of Service, our 60-Day Money-Back Guarantee & Refund Policy, and our Privacy Policy.

2. Product Specifications & Natural Materials

Trichora brush heads are crafted from organic Moso bamboo and 100% natural animal hair bristles (unbleached horsehair and boar bristle). Because these are genuine natural fibers rather than extruded synthetic nylon, slight variations in wood grain, bristle tone, and initial break-in conditioning during the first 3–5 brushings are normal characteristics of authentic natural bristles.

3. Pricing, Bundles & Promotional Gifts

All prices displayed on the storefront are listed in your selected or local checkout currency unless otherwise noted. Promotional bundle savings and complimentary gifts (such as bonus bamboo replacement heads, ventilated bamboo travel cases, and pure copper tongue scrapers) are included automatically with qualifying Starter, Couple’s, and Family kits while promotional stock lasts.

4. Refill Subscriptions (When Selected)

If you enroll in an optional replacement brush head refill plan, your recurring delivery frequency and refill price are clearly displayed prior to checkout. You may pause, skip, swap bristle firmness, or cancel your refill plan at any time with zero cancellation fees by emailing support@trichora.co or using your customer portal link.

5. Medical & FDA Disclaimer

Statements on this website regarding natural bristle oral care, microplastic reduction, and shielded Low-EMF engineering have not been evaluated by the U.S. Food and Drug Administration (FDA). Trichora products are designed for daily cosmetic oral hygiene and are not intended to diagnose, treat, cure, or prevent any medical or periodontal disease. Always consult a licensed dentist regarding specific dental conditions.

6. Contact Information

Questions about these Terms of Service should be sent to us at support@trichora.co.